Guernsey Airport has a free public water fountain in departures

Complaints Policy

This document explains what you should do if you want to make a complaint regarding the services you have received from Guernsey/Alderney Airports.

Due to data protection reasons, Guernsey/Alderney Airport cannot automatically share feedback about a third party without written permission. If you complaint concerns a business partner (airlines, security, food and beverage, shops) please use the links below to contact and receive a response from the partner directly. 

Airlines (Including Lost Luggage)

Aurigny

Blue Islands (Flybe franchise partner)

Eurowings

Flybe

Loganair

Other Business Partners

Security

Bailiwick Bar and Kitchen

Duty Free Shopping

WH Smith at Guernsey Airport

Avis Guernsey

Europcar Guernsey