Guernsey Airport has a free public water fountain in departures.

Hold Baggage System Upgrade

Guernsey Airport terminal

Whats happening?

Guernsey Airport is making improvements to its hold baggage (the bags passengers check in at the check-in desk) handling system. This will result in temporary disruption for some passengers checking-in with hold baggage.

Construction work at the western end of the passenger terminal to create the space required for the new Hold Baggage System (HBS) scanners support systems and services is now underway using local contractors.

The ongoing global COVID-19 pandemic has affected the installation date of the HBS system. This is now estimated to be late Summer 2021, but the project team continues to work very hard on bringing forward the implementation date.

What do I have to do if I'm travelling with hold baggage?

Guernsey Airport is asking passengers who plan to check-in any hold baggage items onto their flight, to allow for increased time at the airport in the event their baggage items are selected for a manual search.

This willl mean a few passengers will be randomly selected to have their hold baggage hand-searched by staff from our security partner G4S who will carry out these searches with discretion and professionalism. 

Passengers travelling with Aurigny can now check-in their hold baggage items on the afternoon before travelling on the following day for all UK flights.

This 'Twilight Check-in' service is open from 3pm to 6.30pm between Sunday to Thursday at Guernsey Airport. We’d encourage all Aurigny passengers to use this option where possible.

All passengers on a booking must be present for check-in at Guernsey Airport - other than children or infants on the same booking as an adult.

As a token of appreciation to all passengers using this service, Guernsey Airport will provide a refreshment voucher to use in Bailiwick Bar Kitchen in departures.

What if I'm travelling on a another airline?

Passengers travelling on non-Aurigny services should allow plenty of time for check-in and factor this requirement into their journey planning to meet their flight on-time. We recommend allowing at least 90 minutes prior to departure of your flight. Some airlines will also close check-in times earlier than normal. 

Passengers can be reassured that this process is a necessary part of our transition to an improved long-term system. Until the new system is in place, we are required by our regulators to implement these extra controls and we apologise to passengers who experience disruption as a result of these temporary measures.

What if I only have hand baggage?

Those passengers travelling with hand baggage items only will not be subject to these controls.