Please check with your airline for permitted photo ID for your flight.

Hold Baggage System Upgrade

Guernsey Airport terminal

Whats happening?

Guernsey Ports is making improvements to its hold baggage (the bags passengers check in at the check-in desk) handling system (HBS). This may result in temporary disruption for some passengers checking-in with hold baggage. 

The pair of HBS scanners is now in place with one machine in service. The new equipment will have increased resilience and reduce the need for random manual searches of hold baggage by security staff.

A floor area of approximately 390 square metres (4,200 square feet) will be created by contractors to house the entire HBS and the various support systems the two scanners require to function. The scanners each weigh 6.5 metric tons, which is just bigger than a medium sized truck. The HBS scanners are 5 metres long, have a width and height of 2 metres. Each of the machines can process over 1,000 items of hold baggage an hour.

What do I have to do if I'm travelling with hold baggage?

Guernsey Airport is asking passengers who plan to check-in any hold baggage items onto their flight, to allow for increased time at the airport in the event their baggage items are selected for a manual search.

In the event a hand-search has to be carried out. Staff from our security partner G4S will carry out these searches with discretion and professionalism.

Passengers travelling out of Guernsey should allow plenty of time for check-in and factor this requirement into their journey planning to meet their flight on-time.

We recommend allowing at least 90 minutes prior to departure of your flight. Some airlines may also close check-in times earlier than normal.