Guernsey Airport is making improvements to its hold baggage (the bags passengers check in at the check-in desk) handling system following a decision by the States of Guernsey (the island's government) in June 2020. These improvements will result in temporary disruption for some travellers.
Preparatory work to install the first of two new Hold Baggage System (HBS) scanners has commenced at the western end of the passenger terminal ahead of the planned arrival of the first machine during 2021.
What do I have to do?
The Airport is asking passengers who plan to check-in any hold bags onto their flight, to allow increased time at the airport in the event their luggage is selected for a hand search. This willl mean a few passengers will be randomly selected to have their hold baggage hand-searched by staff from our security partner G4S who will carry out these searches with discretion and professionalism.
Passengers can be reassured that this is a necessary part of our transition to an improved long-term system. Until the new system is in place, we are required by our regulators to implement these extra controls.
We’d like to apologise to passengers who experience disruption at the airport as a result of these temporary measures.
As a gesture, to thank those passengers who are selected for hand searching of there hold baggage, Guernsey Airport is providing them with a voucher to spend on refreshments at the Bailiwick Bar and Kitchen food and beverage outlet in the departure lounge.
What if I only have hand baggage?
Those travelling with hand baggage only will not be subject to these controls.
What about peak-time travel?
Those passengers travelling with hold baggage may be subjected to a manual search by security staff. All those on departing flights should factor this requirement into their journey times and planning.