Special Assistance

Terminal Facilities

1. Lifts to all floors

2. Wheelchairs

3. Disabled toilets with help buttons

4. Induction loop

5. Mother and baby changing rooms

Car Park Facilities

1. Help buttons on entry barriers

2. Reserved spaces for Disabled Badge holders in the main car park

PLEASE NOTE: Cars may not be left unattended at the front of the terminal; however passengers with reduced mobility or requiring special assistance may be dropped off at the departure entrance to the main concourse where additional assistance will be provided by airport staff to assist passengers to check-in if required.

Accessible Taxis

There are currently four licenced accessible taxi operators. Each taxi has a certificate to demonstrate they have undergone and passed a training course on safe passenger handling and they will carry standard taxi identification. Please click here for contact telephone numbers and further information.

Departures

The Security Search Area is located on the ground floor close to the lifts. Airline handling staff will assist as required from this point to onboard the aircraft.

We understand that airports can be large, noisy and confusing places. To make your journey through Guernsey Airport easier we have created a priority seating area in the Departure Lounge, reserved for anyone requiring special assistance. Staff will be able to direct you to this area.

Arrivals

Assistance will be available on arrival from the aircraft through arrivals to the main concourse.

Do you use a hiking or walking pole? Our prohibited items page provides information on the types of pole that are permitted through Guernsey Airport security as part of your hand luggage.