Any special assistance needs to be pre-booked through your airline prior to arrival at the airport passenger terminal in Guernsey or Alderney. Airlines require at least 48-72 hours notice for assistance to be arranged prior to departure. Any questions or queries around special assistance should be directed to your airline.
Aurigny's Reservations Team can be telephoned on (01481) 267267 or email: customerservices@aurigny.com
Blue Islands' Customer Care team can be telephoned on (01234) 589200 or email: customercare@blueislands.com
Special Assistance
Access Guide - COVID-19 Testing area
Use this access guide to know what to expect if you have a disability and need to carry out a self-test for COVID-19 at Guernsey Airport.
Guernsey Airport Facilities
Please click on the below link to read the list of facilities within the passenger terminal building, car park, departures and arrivals.
Lanyard Scheme for Hidden Disabilities
Passengers have the option of wearing a sunflower lanyard whilst travelling through Guernsey Airport. This will identify you to staff or our business partners as someone who may need additional support, time or understanding. All Guernsey Airport staff and business partners have been specially trained to recognise the lanyards and act accordingly.
Lanyards are available for collection from the Guernsey Airport information desk, located within the passenger terminal building.
Hidden Disabilities Lanyard Poster
Accessible Taxis
There are also licensed accessible taxi vehicles available for wheelchair users and those with different disabilities. They are each fitted with shallow wheelchair ramps as well as other specialised features to assist disabled travelers.
Learn More
AccessAble Guides
Alderney Airport
View the AccessAble guide for Alderney Airport, Le Grand Val, St Anne, Alderney, GY9 3XD
Click here for the guide
Guernsey Airport
View the AccessAble guide for Guernsey Airport, La Villiaze, Forest, Guernsey, GY8 0DS.
Click Here for the Guide
Route from Guernsey Airport car park to aircraft
View the AccessAble guide for the route from the car park to aircraft.
Click here for the guide
Route from aircraft to Guernsey Airport car park
View the AccessAble guide for the route from aircraft to car park.
Click here for the guide
