Special Assistance

Special assistance requirements need to be pre-booked through your airline and/or tour operator prior to your arrival at the terminal. For general enquiries regarding special assistance at the airport contact the Airport Information Desk at Guernsey Airport on +44 (0)1481 237267.

Special Assistance

Guernsey Airport Facilities

Please click on the below link to read the list of facilities within the terminal building, car park, departure hall and arrivals hall.

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Lanyard Scheme for Hidden Disabilities

We aim to improve the experience for our vulnerable passengers who may not want to share details of their hidden disabilities.

From 1st December 2017 passengers will have the option of wearing a sunflower lanyard whilst travelling through Guernsey Airport. This will identify them to staff as someone who may need additional support or understanding. All Guernsey Airport staff have been specially trained to recognise the lanyards and act accordingly.

The sunflower lanyards are recognised at various other airports including Belfast International, Birmingham, Bristol, Edinburgh, London City, Heathrow and Manchester.

Lanyards are available for collection from the Airport Information Desk, located within Guernsey Airport Terminal Building.

Hidden Disabilities Lanyard Poster

Accessible Taxis

There are currently four licenced accessible taxi operators. Each taxi has a certificate to demonstrate they have undergone and passed a training course on safe passenger handling and they will carry standard taxi identification.

Please click here for contact telephone numbers and further information.