Hire car company desks are located in the concourse immediately after leaving the Arrivals hall

Special Assistance

Special Assistance

Special assistance requirements need to be pre-booked through your airline and/or tour operator prior to your arrival at the terminal. For general enquiries regarding special assistance at the airport contact the Airport Information Desk at Guernsey Airport on +44 (0)1481 237267.

Terminal Facilities

1. Lifts to all floors

2. Wheelchairs

3. Disabled toilets with help buttons

4. Induction loop

5. Mother and baby changing rooms

Car Park Facilities

1. Help buttons on entry barriers

2. Reserved spaces for Disabled Badge holders in the main car park

PLEASE NOTE: Cars may not be left unattended at the front of the terminal; however passengers with reduced mobility or requiring special assistance may be dropped off at the departure entrance to the main concourse where additional assistance will be provided by airport staff to assist passengers to check-in if required.


The Security Search Area is located on the ground floor close to the lifts and the Special Assistance seating area. Airline handling staff will assist as required from this point to onboard the aircraft.


Assistance will be available on arrival from the aircraft through arrivals to the main concourse.

Do you use a hiking or walking pole? Our prohibited items page provides information on the types of pole that are permitted through Guernsey Airport security as part of your hand luggage.