Guernsey Ports provides assisted travel support from the moment you arrive at the airport until you board your flight. Our fully qualified passenger assistance team is dedicated to supporting travellers with additional needs throughout their airport journey.
Please notify your airline of any assistance requirements at least 48 hours before departure, or preferably when booking your flight. Any questions regarding your accessibility requirements should be directed to your airline.
Aurigny
Please use link to contact, Contact Us | Aurigny - Guernsey's Airline
Telephone: 01481 267267
Email: [email protected]
Monday to Sunday: 08:00 - 18:00
Accessibility Information
Terminal Information
Find out what facilities are on offer for all passengers at Guernsey Airport.
Accessible Taxis
Find out more on the range of Accessible taxi services in Guernsey.
Visual Information Guide
This visual guide has been designed to help passengers on the Autism Spectrum prepare for a flight, hopefully reducing anxiety and assisting in making individuals feel as comfortable as possible.
Whilst it was designed for people on the Autism Spectrum it could also support other individuals who may need reassurance or support.
Sunflower Lanyard
The "Sunflower Lanyard" scheme recognises that travelling can present particular challenges for people dealing with a range of conditions. Often those conditions may not be visible to others. Staff working for the airport, airlines or business partners have been trained to look out for specially designed lanyards, so that they can identify where someone may need extra support. Lanyards are available from the Customer Service Information Desk in the Terminal.
AccessAble Guides
Guernsey Airport
View the AccessAble guides for Guernsey Airport
