Please ensure that your hand luggage is within the maximum dimensions and quantity permitted by your airline.

Customer Service Desk

Customer Service Desk

Our Customer Services team are available during the hours of 09:00 and 18:00 daily, and are here to help with any queries you may have. They can be contacted via the Customer Service Information Desk in the main concourse, by email [email protected] and telephone 01481 237267.

Airlines: Any enquires relating to, bookings, airline feedback/complaints, flight details etc, please contact your airline direct.

Flight times: Please visit for arrivals/departures information

General aviation enquires: i.e. requesting information on landing fees, booking training flights or General Aviation please email  [email protected]

Feedback: If you would like to give us any feedback, please use the main customer feedback form on the airport website.

Sunflower Lanyards: or cards can be collected at the Information Desk