2nd November 2021
Guernsey Ports is fully supporting the aims of #PurpleTuesday which is a national campaign to improving the experience of those who have a disability. #PurpleTuesday, which takes place on the 2 November annually, aims create a step change improvement in the value and needs of disabled customers and making the experience accessible for people. Other States of Guernsey service areas and local…
1st November 2021
A collaborative team effort between Guernsey Ports and Welcome Team employees, air and sea carriers and Ports business partners ensured passengers returning to the Bailiwick, following the end of the half term holidays, were processed as efficiently and effectively as possible. Over 2,866 arriving passengers were processed through the airport and harbour terminals during last weekend. Flights and…
Taking liquids through security
There are restrictions on the amount of liquids you can take in your hand luggage. If possible, consider pack liquids in your hold baggage (luggage that you check in).
Liquids include:
All drinks, including water
Liquid or semi-liquid foods, for example soup, jam, honey and syrups
Cosmetics and toiletries, including creams, lotions, oils, perfumes, mascara and lip gloss
Sprays, including shaving foam, hairspray and spray deodorants
Pastes, including toothpaste
Gels, including hair and shower gel
Contact lens solution
Any other solutions and items of similar consistency
If you do take liquids in your hand luggage:
Containers must hold no more than 100ml
Containers must be in a single, transparent, resealable plastic bag, which holds no more than a litre and measures approximately 20cm x 20cm
Contents must fit comfortably inside the bag so it can be sealed
The bag must not be knotted or tied at the top
You’re limited to 1 plastic bag per person
You must show the bag at the airport security search area
Liquids in containers larger than 100ml generally cannot go through security even if the container is only part full. There are some exemptions.
Exemptions
You can take liquid containers larger than 100ml through security if they:
Are for essential medical purposes
Are for special dietary requirements
Contain baby food or baby milk
You can also take liquids bought at an airport or on a plane (such as duty free) through security if:
The items are sealed inside a security bag when you buy them
the receipt for the items is sealed in the security bag and visible
You must not open the security bag until you reach your final destination. Security staff may need to open the items to screen the liquid at the search area.
20th October 2021
A free breakfast could be the perfect start for travelers flying off for a break this half term. Starting from 21 October, Guernsey Ports are giving away a £5 voucher to any passengers who make use of Aurigny’s Twilight Check-in service, which applies to the early morning red eye flights (before 7.45am). They will be able to exchange these for food and drink in the departure lounge café…
18th October 2021
Aurigny has launched its flights to Malaga in Spain, which it will be operating over the Summer of 2022 on its Embraer jet. The flights are now on sale and offer residents more choice in the summer for a direct European getaway with a weekly Wednesday service for 9 weeks to the popular Costa de Sol, fares are from £149 per adult each way and 15% off for the under 15’s with Aurigny’s Kids Fly…
Beyond its 16 sunny beaches, the Andalusian city of Malaga in southern Spain on the shores of the Mediterranean has a fascinating cultural side. It's the birthplace of Pablo Picasso and the Spainish has reinvented itself in recent year, inaugurating museums for all tastes.
If you take the combination of sea and culture and add a lively atmosphere, plenty of tapas served in its bars, areas such as the port that have been transformed to offer a more modern image, and monuments with centuries of history, the result is an exciting city everyone would want to discover. Because if everyone says that Malaga is prettier than ever then it must be true.
Malaga is a city full of historical spots such as the Alcazaba, one of the largest Moorish fortresses in Andalusia, or Gibralfaro Castle, which offers the best views over the city. At the foot of the castle there is a Roman theatre and an old town to stroll around. Its streets offer attractions such as the Atarazanas Market to have a vermouth, and monuments like the Cathedral, known as ‘La Manquita’ (one-armed), due to its unfinished right tower.
In the city of Picasso, you can visit the excellent Picasso Museum in the centre, and the home where he was born. In recent years Malaga has inaugurated the Carmen Thyssen Museum, the only Pompidou Centre outside France - its coloured cubes have become an icon, or the St Petersburg Russian Museum Collection. If you prefer a more underground culture, look out for the Centre for Contemporary Art, the street art on the city’s buildings, and the alternative establishments in the Soho neighbourhood.
Malaga is also known for its Film Festival, its Holy Week, its innovative restaurants.
In Summer 2022, Aurigny will fly direct to Malaga from Guernsey.
Enjoy coves of turquoise water so clear that boats seem to be floating in the air, venture into hidden caves, visit lighthouses with endless views, and see unforgettable sunsets. That’s life on the largest of the Balearic Islands, Majorca a place of idyllic landscapes where the mountains are just a step away from the beach, and the inspiration for generations of writers, musicians and painters.
The biggest of Spain's Balearic Islands, Majorca has long been a favourite with the world’s travel pack. It’s got extremely good looks on its side, after all. We’re talking tiny inlets, sweeping bays and sandy coves, all lapped by turquoise waters. And away from the coast, it’s a case of sweet-smelling pine forests, hidden hamlets and jagged mountain peaks.
A trip to the island could start in Palma, its lively capital, and continue in villages where you can forget about the outside world, like Valldemosa or Sóller. The climate is always mild, and everywhere you go, you’ll find the true Mediterranean lifestyle and cuisine. Because Mallorca really embodies the Mediterranean spirit.
Palma is one of the most delightful cities to explore on foot in all of Spain. As well as the Cathedral, Bellver castle, Es Baluard museum and the Pilar i Joan Miró Foundation, we recommend venturing into its courtyards, eating at restaurants with cuisines from all over the world, shopping in the exclusive boutiques of Passeig del Born, and soaking up the sun at a pavement café.
You’ll be tempted to stay there forever, but Palma is just the entrance to a fascinating island. Travellers will find enchanting villages like Valldemossa, where the composer Chopin and the writer George Sand stayed in the Charterhouse. Very close by is Sóller, where you can take an antique train. Other options include Deià and the stunning gardens of Son Marroig, Pollença and its lively port, or Alcúdia and its unspoilt coves.
In all of these places, you can try the “slow food” trend in Michelin starred restaurants, at the harbours, or in the cake shops where they sell the famous ensaimada pastry. You can take the opportunity to buy some local crafts, or just relax over a cocktail in any of Majorca's exclusive beach clubs.
Aurigny are flying to Majorca direct from Guernsey in Easter 2021. Flydirect are operating direct flights from May 2022 for the summer season.
7th October 2021
Aurigny has launched more direct flights to Europe this winter to enable islanders to fly to four different destinations including February half term trips to Geneva. The flights are now on sale and offer trips to Geneva, Paris, Copenhagen and Nice. Flights commence on 18th of February 2022, return flights start from £199 per person. Commercial Director, Malcolm Coupar, said: “Our initial…
Guernsey Ports (Guernsey and Alderney Airports and Guernsey Harbours) are committed to providing a high quality service to all of our customers and passengers. Your feedback will be used to continuously improve our services we deliver. If you have received excellent service from one of our teams, or think that we could do something better, please let us know.
We recognise from time to time that things can go wrong and we are eager to learn from your experiences. We are especially keen to hear about such instances since they provide us with an opportunity to put things right. Despite our best endeavours, sometimes things can go wrong and we are sorry if you are disappointed with the service that you have received.
Examples of the feedback we can investigate are:
Dissatisfaction with the way in which a member of airport staff treated you.
A concern over the operation of an aircraft.
A perceived failure in concessionaire activities (e.g. retail, cleaning, security).
If you would like to provide Guernsey Ports with feedback please use the link below to access the Ports feedback policy document. If you would like a response from Guernsey Ports, please state this in your message to the relevant department, otherwise it will be treated as anonymous and noted in our feedback system.
We aim to respond to any feedback, in which a response is requested.
16th September 2021
People in Guernsey will be able to enjoy direct flights to the Mediterranean next summer, thanks to a new service from the Channel Island travel company, FlyDirect. The established local operator will provide flights every Sunday between 29 May and 18 September from Guernsey Airport direct to Palma Airport in Majorca. This new service means that islanders will be able to enjoy a summer holiday…
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