Blue Islands' customer survey shows requirement for better baggage policies
21st July 2020
In preparation for its recent relaunch, Blue Islands, the Channel Islands airline, asked its passengers what product features they would like to change when the airline re-started. With over 2,000 responses the results were overwhelming. 80% of respondents want to take a standard sized cabin bag (55 x 35 x 20cm) on to the aircraft and nearly 70% said they would like a 23kg hold luggage allowance…